FAQ

At Echo Clothing Store, we beautifully blend traditional craftsmanship with contemporary elegance. Our collections honor cultural heritage while embracing modern fashion sensibilities, creating timeless pieces that celebrate both past and present.

We specialize in traditional and fusion wear including Anarkalis, Kurtas, Saris & Concept Saris, Dupattas, Gowns, Jumpsuits, and accessories like Scarves & Stoles. Each piece is carefully curated to reflect our “Tradition Meets Contemporary Elegance” ethos.

Our collections appeal to fashion-conscious individuals who appreciate the beauty of traditional wear with a modern twist. Whether you’re attending special events, cultural celebrations, or seeking elegant daily wear, our pieces are designed for those who value quality, craftsmanship, and sophisticated style.

We provide detailed size charts for each product category. Since our garments blend traditional and contemporary fits, we recommend checking the specific measurements provided for each item. If you need assistance, our customer service team can help you select the perfect size.

Absolutely. We source premium fabrics and maintain traditional textile techniques while ensuring contemporary comfort and durability. Each piece reflects our commitment to quality and authentic craftsmanship.

Currently, we offer ready-to-wear collections. However, many of our designs feature versatile styling that can be adapted to personal preferences. For specific customization inquiries, please contact our customer service team.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security. All transactions are encrypted and processed through secure payment gateways.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to monitor your package’s journey directly with our shipping partners (DHL, FedEx, or EMS).

Orders are processed quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if the order hasn’t yet entered the shipping process.

We offer two shipping methods:
– Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 days after dispatch
– Free Shipping: Available for orders over $50, using EMS with delivery in 15-25 days after dispatch

Orders are typically processed within 1-2 business days. During peak seasons or special promotions, processing may take slightly longer, but we’ll keep you informed of any delays.

Yes, we ship globally! However, due to logistical constraints, we’re unable to deliver to some parts of Asia and remote areas. If you’re unsure about your location’s eligibility, please contact us before ordering.

While we strive for timely delivery, factors like customs clearance or weather conditions may occasionally cause delays. We appreciate your patience and understanding in these situations. You can always track your package using the provided tracking number.

We want you to love your Echo Clothing Store purchase. If you’re not completely satisfied, you may return unworn, unwashed items with original tags attached within 15 days of receipt for a full refund or exchange.

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the simple return process and provide shipping instructions.

For hygiene reasons, certain intimate apparel and accessories may not be eligible for return unless defective. Please check individual product pages for specific return eligibility information.

Once we receive and inspect your returned items, we’ll process your refund within 5-7 business days. The refund will be credited to your original payment method.